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MEDICAL RECEPTIONIST

Job Details

POSITION OVERVIEW
Aspirus is seeking a part-time Medical Receptionist for Aspirus Langlade Clinic with potential to float to Aspirus Elcho and Birnamwood Clinics as needed.

Hours: Day shift between 6:30 a. m. - 5:30 p. m.

Responsibilities will include:

  • Greet patients and visitors upon arrival in a courteous manner.
  • Registers patients, verifies and updates necessary information,.
  • Schedules/re-schedules procedures/visits following established protocols that promote physician and patient satisfaction, as well as schedule efficiencies.
  • Schedules patient return appointments, as needed.
  • Screens visitors, responds to routine requests for information/service, and directs visitors to appropriate staff members.
  • Receives and records patients' payments, issues receipts and forwards payment to according to established payments. Opens daily mail received and distributes to appropriate personnel.
  • Provides healthcare authorization for release of information forms and assist if necessary.
  • Pages staff and makes clinic announcements as requested.
  • Operates a multi-line switchboard to include opening and closing the switchboard according to established procedure.
  • Performs clerical functions and provides back-up clerical support to other departments, as required.
  • Works at the highest level, utilizing a team-based approach, to ensure that patients have the full attention of a dedicated team of health care providers who work together to manage their care, while supporting diversity and cultural factors.

SKILLS & REQUIREMENTS
Our ideal candidate will possess the following skills and education requirements:

  • Knowledge of office procedures normally acquired through completion of a High School diploma, GED, or equivalent combination of education and experience.
  • One year of business office, customer service or healthcare experience preferred.
  • Computer experience and basic computer keyboarding skills required.
  • Knowledge of medical terminology desirable.
  • Ability to work collaboratively and effectively with patients, employees, and the public. Offers ideas and suggestions.
  • Ability to work independently, with minimal supervision, under pressure, with time constraints.


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